Privacy Policy

Who we are

Our website address is: https://resilienceguide.co.za.

Resilience Guide (operated by [Your Registered Business Name]) is committed to protecting your privacy and handling your personal information in accordance with the South African Protection of Personal Information Act (POPIA).

Information Officer

For the purposes of POPIA, our Information Officer is:

  • Name: Herman Veitch
  • Email: admin@resilienceguide.co.za

Comments

When visitors leave comments on the site, we collect the data shown in the comments form, the visitor’s IP address, and browser user agent string to help with spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Contact Forms

We collect personal information you voluntarily provide when you fill out a contact form. This typically includes your name and email address.

Purpose of collection: To respond to your enquiry and provide you with information about our services.

Retention period: Your enquiry and its metadata are retained for as long as necessary to fulfil the purpose for which it was collected, after which it is securely deleted.

Consent: By submitting a contact form, you consent to us processing your personal information for this purpose.

Cookies

If you leave a comment on our site, you may opt-in to saving your name, email address, and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g., videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

What rights you have over your data

Under POPIA, you have the right to:

  • Access your personal information that we hold.
  • Request that we correct or update your personal information.
  • Request that we delete your personal information.
  • Object to the processing of your personal information.

If you have an account on this site or have left comments, you can request an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

To exercise these rights, please contact our Information Officer at admin@resilienceguide.co.za.

Where your data is sent

Visitor comments may be checked through an automated spam detection service.